Contact us

At A RAO LTD, we strive to deliver your orders quickly and safely.

• Domestic Shipping (UK): Orders are usually dispatched within 1–2 business days. Delivery time is typically 2–5 business days depending on your location.

• International Shipping: We ship worldwide via trusted courier partners. Delivery times vary by country and customs processing.

• Shipping Costs: Calculated at checkout based on order size, weight, and destination. Free shipping may be offered on eligible orders.

• Order Tracking: Every order comes with a tracking number so you can follow your delivery online.

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Payment Methods

We accept a variety of secure payment options to make shopping easy:

• Credit & Debit Cards: Visa, MasterCard, American Express

• Business & Personal Accounts: Stripe, Square (depending on checkout configuration)

• Other Methods: PayPal, Light Speed

 Note: All payments are processed securely, and your payment information is never stored on our servers.

We want you to be completely satisfied with your purchase.

• Returns: Products can be returned within 14 days of delivery in their original packaging and condition.

• Refunds: Once we receive and inspect the returned items, a full refund will be issued via the original payment method.

• Exceptions: Custom orders, opened software, or damaged products due to misuse may not be eligible for a refund.

• How to Return: Contact our support team at [support@araoelectronics.co.uk] with your order number to initiate a return.